Other FAQs

A few answers before you get started. Find help with custom sizes, finishes, shipping, and ordering below. Still have a question? Email pat@cuginiwoodworking.com.

Can I order a custom size?

Custom sizing is available on products with dimension fields or a custom-order option. Enter the finished dimensions requested on the product page. For a size or configuration you do not see, contact Pat before ordering.

What does paint-ready mean?

Paint-ready pieces are supplied for you to finish. Check the product listing for the material, surface preparation, and included components. A finished paint color is included only when the listing specifically says so.

How do I choose the right size?

Start with our How to Measure guide, then compare your measurements with the product options. If you are unsure about fit, send Pat your measurements and photos before placing an order.

How much will shipping cost?

Shipping depends on the items, order size, and destination. For orders requiring a shipping quote, Pat calculates the shipping and emails an invoice before payment. Oversized pieces may need a custom quote; there is no single fixed shipping price for every order.

When will my order be ready?

Availability and production time vary by product and customization. Check the listing and contact Pat for the current estimate. If you have a deadline or installation date, confirm timing before ordering.

Is mounting hardware included?

Check the individual listing for the hardware and components included. Mounting requirements vary with the product and your wall or cabinet construction. Contact us before ordering if you need help confirming compatibility.

Can you build something fully custom?

Yes. Email pat@cuginiwoodworking.com with a description, approximate dimensions, photos or inspiration, and your delivery ZIP code. Pat can discuss the details and prepare a quote.

Can I cancel or return an order?

Please review the store’s return and cancellation policy before placing your order. For a cancellation request or order concern, contact Pat promptly with your order number.

What if my order arrives damaged?

Email Pat promptly with your order number, photos of the item and packaging, and a description of the damage. Keep the packaging while the issue is reviewed.

How do I care for my cutting board?

See our Cutting Board Care page for washing, drying, conditioning, and storage guidance.