Refund policy

At Cugini Woodworking, each piece we create is custom-made to your specifications. Because of the personalized nature of our work, we do not accept returns, exchanges, or cancellations once an order has been placed.

We take great care to ensure that every item meets our high-quality standards. If you receive your order and believe there is a defect or error in craftsmanship, please contact us within 15 days of delivery with photos and details. We will review the issue promptly and work with you to find an appropriate solution.

By placing an order with us, you acknowledge and agree to this policy.